Shipping policy

At A & A Lighting, we value your trust and strive to provide a smooth and reliable shopping experience. Lighting products are carefully inspected, securely packed, and shipped with care. Below you'll find complete information about our shipping methods, delivery timelines, and service coverage.

Delivery Method and Cost

  • Shipping Method: Standard Shipping
  • Shipping Coverage: United States
  • Shipping Cost: Free on all orders
  • Currency: All prices and transactions are processed in United States Dollar (USD $).

Order Processing Time

Orders are processed within 1–3 business days after they are placed. Orders are prepared and packed during regular business hours, excluding weekends and public holidays.

Transit Time

Once shipped, orders typically arrive within 4–7 business days, depending on the destination and carrier.

Total Estimated Delivery Time

The total estimated delivery time is 5–10 business days from the date your order is placed.

Order Cut-Off Time

Orders placed after 5:00 PM (EST, GMT−05:00) will begin processing on the next business day.

Delivery Area

A & A Lighting currently ships only within the United States.

Packaging

Every lighting product is packed individually with protective packaging to help protect components during transit. Larger fixtures such as chandeliers may ship in more than one box, and those boxes may arrive on different days.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become available after your order has been dispatched.

Receiving Your Order

Please inspect your order as soon as it arrives and keep the original packaging until you are satisfied that everything is intact.

If an item arrives damaged or a part is missing, contact our customer support team with clear photos of the item, the original packaging, and the shipping label. Full details are provided in our Return & Refund Policy.

Delivery Notes

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or periods of high shipping volume.

Please ensure your shipping address is accurate and complete at checkout.

A & A Lighting is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Contact Information

  • Store Name: A & A Lighting
  • Phone: +1 919-735-1191
  • Email: support@aalightingnc.com
  • Address: 225 W Walnut St, Goldsboro, NC 27530, United States
  • Opening Hours: Monday - Friday: 8:00 AM–5:00 PM, Saturday and Sunday: Closed
  • Time Zone: EST (GMT−05:00)